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Job Descriptions

CMAC: CDL Driver

Position:  CDL Drivers Needed
Location: Brownstown MI, Toledo OH, Warren MI, Detroit MI

Overview of Company:

Our drivers earn up to $60,000 a year and are home on a daily basis!  Experienced local (MI, OH, IN) CDL class A drivers are needed for our 24/7 operation of no touch freight.  Veteran owned, Michigan based, C*MAC Transportation is growing due to our commitment to 100% customer satisfaction.  We know safe, professional drivers ensure that satisfaction which is why we offer a quarterly safety bonus program, health benefits and a retirement package, newer equipment, and onsite maintenance.

C*MAC Transportation is an equal opportunity employer. Come join our team and help us grow into the future.

Job Description: All of CMAC’s drivers are local (MI,OH,IN) and are home on a daily basis. We offer no touch freight and newer equipment. We are a 24 hour 7 day operation that offers a competitive wage.

Skills: Safety is our goal and we are looking for safe professional drivers.

 

Qualifications:


Class A CDL License

23 years of age

12 months verifiable (CMAC)

2  years verifiable driving experience (SGL)

Clean MVR/driving record

No DUI’s

Able to pass criminal background check


 

Customer Service

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Department: Operations

Position Type: Hourly, Full time
Reports to: Customer Service Supervisor

Job Purpose:The purpose of the Customer Service Rep is to read and respond to customer emails and or phone calls; clone inbound bill of ladings; complete daily outbound manifests for both company equipment and outside carriers; add tenders to non JCI related loads; communicate to dispatch when there are additional pickups requests or cancellation requests; communicate to customers and supervisor when there with any exceptions.

Duties


Manage customer and Operational requests via phone or email.

Update Daily shift log with customer requests

Answer phone calls

Notify customers with any exceptions

Complete daily outbound manifest (Ensure all Canadian loads have the appropriate customs docs)

Clone and file bill of ladings

Review empty trailer list with dispatch throughout the day

Communicate to dispatch with any added pick up request

Add tenders to non related JCI loads

Print out F1-F4 print screens and give to the shift supervisor after each outbound manifest is complete

Support Shipping/Receiving, Maintenance Dept., and Dispatch as needed.

Reinforce all Safety policies and procedures


Skills/qualifications: Reporting Skills, Microsoft Office Skills, Organization, Professionalism, Verbal Communication, Team player, Honesty.

Dispatcher

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Department: Operations

Position Type: Hourly, Full time
Reports to: Operations Manager

Job Purpose:To ensure customer’s needs are met through the proper and efficient utilization of equipment and drivers. This involves giving drivers the proper information from the start of their shift until the end and communicating with them throughout the day. This includes giving drivers pick up times, directions, assigning keys for trucks, proper paperwork etc. Entering pieces and weight received from drivers for each customer order. Also responsible for communicating with customers on specific issues and problems. Work in conjunction with the CSR to ensure scheduled daily pickups are assigned to appropriate drivers. Coordinate with the shipping and receiving department on warehouse/dock staging of trailers or loading unloading of equipment. Deal with the daily planner to ensure all freight is covered. Communicate with the safety department any driver issues, accidents, incidents and attend training as needed. Ensure drivers are working in conjunction with DOT regulations on a daily basis. Work in conjunction with the maintenance department on truck/ trailer break downs and or repairs.

Duties


Read all E mails

Read the shift log and update as needed

Check and make sure all drivers are on time for their start time

Answer phone calls

Review the yard check

Provide drivers with assigned tractors and trailers

Dispatch drivers in the system

Print out route sheets if needed along with directions

Check loads in yard folders

Update dispatch board

Take check calls from drivers (Update the AS 400)

Monitor the manifest board to assure drivers are on time for pick up and delivery

Add stops to a drivers route when necessary

Update websites for customers that require it

Handle driver break downs

E mail appropriate parties if any delays occur


Skills/qualifications: Reporting Skills, Microsoft Office Skills, Organization, Professionalism, Verbal Communication, Team player, Honesty.

Forklift Driver

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Department: Operations

Position Type: Hourly, Full time
Reports to: Dock Supervisor

Job Purpose:
Have the ability to load, unload, and stage freight in appropriate locations in a high volume cross dock environment.
Ability to read various types of transportation documents: Bill of Ladings, Custom documents, carrier freight bills.
Be able to present Safe work habits, Teamwork, dependability and productivity/efficiency .

Duties


 

 


Experience & Skill Requirements

Supervisor

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Department: Operations

Position Type: Management, Full time
Reports to: Operations Manager

Job Purpose: The Supervisor role is multifaceted and responsible to be a leader of drivers, dock personnel, and office personnel.
The Supervisor provides management oversight to the dock, dispatch, and customer service operations team. The leadership expectation of this role includes: maintaining an excellent safety record and ensuring the off-site team and driver fleet have the necessary support to meet and exceed the customer expectations and needs.

Duties


Driver management

1. Conduct monthly driver meetings.
2. Regulatory/safety Compliance.
3. Conduct ride alongs with local and domiciled drivers
4. Resolve pay issues and answer pay questions for drivers
5. Maintain absence calendar

Office management

1. Hire and train administrative associates
2. Ensure top level of customer service provided for all customers.
3. Ensure all required reporting is completed on time.

Equipment management

1. Review PM schedule insure all PM’s are being performed on time and a 90% completion rate or better is maintained
2. Inspect equipment for serviceability e.g. brakes, tires, liftgates, airlines,
3. Inspect exterior of equipment for cleanliness
4. Inspect interior of tractors for cleanliness and organization

Dock management

1. Make sure SOP’s are in place and being followed
2. Perform dock audits
3. Ensure management oversight of dock operations to ensure timely receipt and staging of freight.
4. Ensure management oversight of dock operations to ensure timely loading and dispatching of routes
5. Conduct warehouse inspection to include the following items
• Safety
• Lighting
• Cleanliness
• Claims area
• Material Handling Equipment (MHE)
• Dock plates and dock doors
• Staging area
• Fire extinguishers, first aid, and eye wash station
• Safety cones, wheel chocks, and dock door chains
• Forklift staging area
• Cages and rack staging areas


Experience & Skill Requirements Strong Dock and Driver management experience; Exhibited sense of urgency, creativity and a flexible approach to running the business; Ability to make decisions and take action ;Possess solid judgment and common sense; High level of drive, energy and stress tolerance; Good physical condition; Strong oral/written language skills; Ability to build team relations and maintain high moral; Ability/desire to work independently; Strong interpersonal skills; Four year college degree strongly recommended.

Shipping and Receiving Clerk

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Department: Operations

Position Type: Hourly, Full time
Reports to: Shift Supervisor
Job Purpose: To ensure all drivers check in and are given the appropriate information on what to do. Shipping and receiving clerk will also set up the work flow for the dock by assigning trailers to appropriate doors.

Duties


Read all E mails

Answer incoming phone calls

Update the daily yard check

Check in all drivers and visitors

Utilize the Driver Check in Process

Manage and maintain all dock assignment/trailer moves with the switcher

Review all loads that are at the dock to be worked

Manage the master consolidation schedule

Proper stamping of all bill of ladings

Review empty trailer list with dispatch throughout the day

Clone and file bill of ladings

Manifest outbound orders

Prepare and manage all Load Folders for routes

Update daily OS&D dunnage report

Support customer service, Maintenance Dept. and Dispatch as needed.

Reinforce all Safety policies and procedures.

 


Skills/qualifications: Reporting Skills, Microsoft Office Skills, Organization, Professionalism, Verbal Communication, Team player, honesty.

Mechanic

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Department: Maintenance

Position Type: Hourly
Reports to: Shift Supervisor

Job Purpose: To make necessary repairs to company equipment including going on service calls to assist drivers in breakdowns as well as performing maintenance inspections and PM services.  Fill out parts sheets for parts needed as well as obtain necessary parts when they arrive for repairs. Fill out repair orders according to current repair job.  Clean shop as needed and keep area clean while working as well as wearing safety gear when applicable.

Duties


Repair company equipment

Perform maintenance inspections and PM services

Fill out parts order sheet for parts needed for job

Put away parts as needed

 

Fill out repair order as repairs are completed

Go on service calls to assist drivers in breakdowns

Clean shop as needed and keep area clean while working

Follow safety procedures – i.e. wearing safety gear (welding helmet, safety glasses, vest) when needed


Skills/qualifications: Certified Mechanic, valid chauffeurs license required to drive company equipment, Reporting Skills, Organization, Professionalism, Verbal Communication, Team player, Honesty.

 

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